CloudAlly FAQs

ISO 27001 Certification
CloudAlly are ISO 27001 certified: https://www.iso.org/standard/27001  This ensures there is a high level of security and audit procedures in place incl...
Fri, May 26, 2023 at 1:20 PM
GDPR & Keeping Personally Identifiable Information (PII) Safe
The CloudAlly Data Processing Agreement (DPA) attached here specifically addresses how CloudAlly handles GDPR & PII. You can also find more informat...
Fri, May 26, 2023 at 1:24 PM
Is there a way to exclude emails from backup?
Yes, administrators can exclude mailboxes from backup if they choose. By default, CloudAlly will retain backup data indefinitely even if a user is delet...
Fri, May 26, 2023 at 1:35 PM