Proofpoint Troubleshooting

MailBait Floods: What to do?
This article will cover what Mailbait is and the best process to reduce the amount of mail received in ProofPoint What is Mailbait? Mailbait Flood is a...
Wed, May 10, 2023 at 6:59 AM
Azure Sync Expiration
After using Proofpoint on O365 for a while, you'll most likely have the Azure sync feature configured to keep your organization's mailboxes updated ...
Wed, Nov 1, 2023 at 12:46 PM
Digest Shows "Contact Administrator to Take Action on This Email"
If the quarantine digest shows "Contact Administrator to Take Action on This Email" instead of the normal options, this means that Proofpoint has ...
Wed, May 10, 2023 at 4:42 PM
O365 Shows Error With Proofpoint's MX Records
The Domains section in the O365 Admin Center will always show an "error" if your MX records are pointing at anything other than Microsoft. However...
Wed, May 10, 2023 at 4:46 PM
Convert Users Into Functional Accounts (with Azure Sync)
Convert Users into Functional Accounts On Proofpoint, any email address that isn't an active user (former employees, distribution groups, etc.) is c...
Thu, Jul 6, 2023 at 10:00 AM
Convert Users Into Functional Accounts (no Azure Sync)
Convert Users into Functional Accounts On Proofpoint, any email address that isn't an active user (former employees, distribution groups, etc.) is c...
Thu, Jul 6, 2023 at 10:02 AM
Forwarding: Relay Access Denied solution
This article will cover the latest changes which are affecting forwards and causing the "Relay access denied" error. Problem You are getting rela...
Wed, Jan 10, 2024 at 9:23 AM