If you are attempting to back up any very large SharePoint sites (i.e. multiple terabytes of data), it may take weeks to perform the initial backup / any full restores. Backing up each SharePoint site is treated as one dedicated task, so this is why any massive backups may experience delays.
To expedite the process of backing up / restoring high volumes of data in CloudAlly, the following changes are recommended:
- Use a dedicated service account to authenticate SharePoint backups to minimize any potential for throttling. This page goes into more depth on how to create separate service accounts for each backup: Onboarding Process for 1,000+ mailboxes
- If possible, split any extremely large SharePoint sites into several smaller chunks. That way, CloudAlly can quickly process 10 or 20 smaller tasks instead of waiting for one giant task to finish.